A Virtual Assistant or "VA" Provides administrative, creative and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional VA assists clients in his/her area of expertise from his/her own office on an as needed or on-going basis.

This saves clients the need for office space, purchase of equipment and guarantees them quality assistance when they need it.

What is Remote Helpdesk?

Remote Helpdesk is a technical support service that provides comprehensive support for computers, peripherals, connectivity and related issues at a great value and convenience using a secure connection and software in addition to verbal direction to the end-user.

The increase of systems into the business and home markets, ever-changing and conflicting software programs, and the constant influx of virus and other threats makes most problems from simple start-up errors and device conflicts to blue screen errors & system freezing repairable remotely without the need to take the device into a repair shop or have a technician onsite.

Typical services include:

• Finding the cause of crashes, lockups, unusual slowness or Internet problems
• Repairing any operating system issues
• Installing critical updates, if necessary
• Making sure computer is running fast and efficiently
• Removal of viruses, adware, spyware, malware, worms
• Printer and other device installation, conflicts, problems
• Mobile device sync issues
• Wireless connectivity
• Installation of new software
• User Training